Integrating a Shopping Cart & Knowledge Base with a Content Management System
Gravity Australia
Gravity Australia Pty Ltd provides Point of Sale products to customers in and around Australia, they are best known services are hospitality terminals, electronic cash registers and electronic scale.
The Problem
Gravity Australia needed a comprehensive data management system that would allow them to maintain full control over their products. They required simplified interactions with resellers whilst providing the general public with easy, yet restricted access to their site.
The Solution
Based on the client’s needs, NETable customised a specific web database application. This decreased the amount of time staff were spending on maintaining the old site and increased productivity. In order to do this NETable:
- Introduced a shopping cart
- Made price lists exclusively available to Gravity Australia’s Resellers
- Allowed visitors to make an enquiry without revealing prices to them
- Enabled key word searches of the site
- Created a dealer registration process
- Established a knowledgebase for technical support
The Result
- An easily updatable website and database
- Automated processes for reseller registration
- Increased product support for resellers
- Flexible ordering systems
- The capacity to send regular newsletters
- Downloadable PDF product manuals
